Frequently Asked Questions
Can I get some samples?
Yes, we can provide free samples, but the shipping cost is paid by the customer.
How to start an order or make a payment?
The proforma invoice will be sent first after order confirmation, with our bank information enclosed. Payment via wire transfer, Western Union or PayPal, or escrow.
How to confirm product quality before placing an order?
You can send us your product specifications and requirements, and we will produce the products according to your requirements or provide free samples for testing. You just need to pay the freight or arrange express delivery to us.
Is there any discount available?
Different order quantities qualify for different discount levels. Please contact us with your specific requirements.
How do you deal with quality complaints?
Our quality control reduces quality issues to close to zero. If there are real quality problems caused by us, we will provide you with a free replacement or refund for your lost goods.
ROTT Beauty
